How to make a reservation
How to create a stay / redeem a gift voucher
For your convenience, we have prepared a detailed multi-page PDF guide that walks you step by step through the entire process of creating an online reservation on our portal. It also includes clear instructions on how to redeem a gift voucher – whether you purchased it yourself or received it from someone else.
We understand that choosing a package, selecting a room type, adding extra services, or navigating cancellation conditions can sometimes feel complicated. That’s why we created this easy-to-follow manual to help you avoid any confusion and complete your reservation smoothly and without stress.
If you still need assistance, please do not hesitate to contact us:
📞 Phone: +420 702 047 070
📧 E-mail: marketing@lisensky-dvur.cz / recepce@lisensky-dvur.cz
We are here to help with anything you may need during your reservation process.